Director, Digital Design & Experience

508

Not specified
10+ years leading enterprise digital functions
Product design and ux experience required
End-to-end experience strategy definition
MillerKnoll is seeking a Director of Digital Design & Experience to lead the enterprise's digital customer experience strategy across various channels, ensuring consistency and differentiation within its brands. The ideal candidate will have extensive experience in product design and user experience, along with a strong ability to synthesize customer insights and business objectives into actionable strategies

Job Summary

  • This senior leader is responsible for defining and advancing MillerKnoll's end-to-end digital customer experience across Retail, Contract, and omnichannel environments.
  • The role requires balancing the distinct needs of consumer-led retail journeys and complex contract-based buying models while ensuring enterprise consistency.
  • MillerKnoll is committed to equal opportunity employment and encourages candidates from all backgrounds to bring their whole selves to work.

Matching Summary

Match Score: 85

MillerKnoll is seeking a Director of Digital Design & Experience to lead the enterprise's digital customer experience strategy across various channels, ensuring consistency and differentiation within its brands. The ideal candidate will have extensive experience in product design and user experience, along with a strong ability to synthesize customer insights and business objectives into actionable strategies.

Skills & Requirements

Must-have

  • 10+ years leading enterprise digital functions
  • Product Design and UX experience required
  • End-to-end experience strategy definition
  • Systems level thinking capability
  • Experience establishing enterprise standards

Nice-to-have

  • Advanced degree preferred
  • Champion experimentation mindset
  • Commitment to sustainable future values
  • Strong cross-functional collaboration skills

Key Requirements

  • Bachelor's degree in related field (advanced degree preferred)
  • 10+ years experience in enterprise digital or CX functions
  • Proven ability to lead end-to-end experience strategies

Work Rights

Not specified

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