Service Advisor

Lithia Dodge Billings

Troy, MI, United States
Competitive pyy; not specified; medical, dental, v...
Not specified
Valid driver's license in state of residence
Acceptable driving record
Basic mechanical understanding of automobiles
Lithia Dodge Billings is seeking a Service Advisor to enhance customer satisfaction by managing automotive service requests and acting as a liaison between customers and technicians. The ideal candidate should have prior experience in a similar role and possess a basic understanding of automotive mechanics

Job Summary

  • The role serves as the primary communicator and liaison between customers and technicians to ensure service needs are clearly understood.
  • Responsibilities include developing cost estimates, preparing repair orders, and administering manufacturer warranties for qualifying vehicle repairs.
  • The company offers best-in-class industry benefits including medical, dental, vision plans, 401(k) retirement plan, and employee stock purchase plans.

Matching Summary

Match Score: 85

Lithia Dodge Billings is seeking a Service Advisor to enhance customer satisfaction by managing automotive service requests and acting as a liaison between customers and technicians. The ideal candidate should have prior experience in a similar role and possess a basic understanding of automotive mechanics.

Salary

Competitive pay; Not specified; Medical, Dental, Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k), Employee Stock Purchase Plan, Vehicle Purchase Discounts, Wellness Programs

Skills & Requirements

Must-have

  • Valid driver's license in state of residence
  • Acceptable driving record
  • Basic mechanical understanding of automobiles

Nice-to-have

  • Previous Service Advisor experience preferred
  • Prior automotive technician experience a plus
  • Team player focused on exemplary customer service

Key Requirements

  • High school graduate or equivalent required
  • Must be 18 years or older
  • Valid driver's license required

Work Rights

Not specified

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