Responsible for customer service activities associated with updating, troubleshooting, diagnosing and repairing of highly complex capital equipment at customer sites
Job Summary
Responsible for customer service activities associated with updating, troubleshooting, diagnosing and repairing of highly complex capital equipment at customer sites.
Represents the company to the customer and assumes accountability for customer satisfaction with service.
KLA focuses more than average on innovation and we invest 15% of sales back into R&D.
Matching Summary
Responsible for customer service activities associated with updating, troubleshooting, diagnosing and repairing of highly complex capital equipment at customer sites.
Skills & Requirements
Must-have
Troubleshoot software and electronics
Troubleshoot optics and mechanical systems
Customer service activities
Accountability for customer satisfaction
Proficiency in French and English
Nice-to-have
Experience in semiconductor industry
Experience in electronic industry
Teamwork skills
Analytical and problem solving skills
Key Requirements
Master's Level Degree and 0 years related work experience
Bachelor's Level Degree and 2 years related work experience