Customer Satisfaction Representative

Dch Toyota Of Oxnard

Medford, OR, US
Base: $20.00-$22.00; bonus/equity: not specified; ...
Attention to detail and sense of urgency
Strong communication skills
Basic computer skills
The role serves as the key liaison between the dealership and customers to ensure concerns are addressed promptly

Job Summary

  • The role serves as the key liaison between the dealership and customers to ensure concerns are addressed promptly.
  • Employees will lead customer satisfaction improvement initiatives and follow up with customers within 48 hours.
  • The company offers competitive pay, medical/dental/vision plans, and a 401(k) retirement plan.

Matching Summary

The role serves as the key liaison between the dealership and customers to ensure concerns are addressed promptly.

Salary

Base: $20.00-$22.00; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, PTO, 401(k)

Skills & Requirements

Must-have

  • Attention to detail and sense of urgency
  • Strong communication skills
  • Basic computer skills

Nice-to-have

  • Warranty Claims or Collections experience
  • Team player with a positive attitude
  • Experience with FreshDesk Omni Program

Key Requirements

  • High School graduate or equivalent
  • Must be 18 years or older
  • Drug free workplace compliance

Work Rights

Not specified

Tailored Resume

Cover Letter