Pre Service Specialist

CoxHealth

Springfield, Missouri, United States
Not specified; not specified; benefits: medical, v...
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High school diploma or equivalent
Incoming and outgoing phone calls
Verify patient demographics and insurance
** CoxHealth is seeking a Pre Service Specialist to work in a fast-paced call center environment, where they will manage patient information and facilitate communication between patients, payers, and healthcare team members. The role requires strong customer service skills, knowledge of medical terminology, and the ability to handle multiple tasks efficiently. **

Job Summary

  • The Pre Service Specialist serves as a liaison between patients, payers, and healthcare team members in a fast-paced call center.
  • Responsibilities include verifying insurance information, calculating patient estimates, and assisting with rescheduling appointments when required.
  • CoxHealth offers comprehensive benefits including medical, vision, dental, and retirement with an employer match.

Matching Summary

Match Score: 75

** CoxHealth is seeking a Pre Service Specialist to work in a fast-paced call center environment, where they will manage patient information and facilitate communication between patients, payers, and healthcare team members. The role requires strong customer service skills, knowledge of medical terminology, and the ability to handle multiple tasks efficiently. **

Salary

Not specified; Not specified; Benefits: Medical, Vision, Dental, Retirement with Employer Match

Skills & Requirements

Must-have

  • High School Diploma or equivalent
  • Incoming and outgoing phone calls
  • Verify patient demographics and insurance
  • Calculate patient estimates based on contracts
  • Maintain privacy and confidentiality

Nice-to-have

  • Excellent customer service skills
  • Knowledge of medical terminology
  • Strong computer application skills
  • Ability to multi-task in fast pace
  • Demonstrates initiative and self-motivation

Key Requirements

  • High School Diploma or equivalent
  • 1 year pre-registration experience preferred
  • CHAA or CRCR certification preferred

Work Rights

Not specified

Tailored Resume

Cover Letter