Client Services Executive

Fiserv

**
Strong client focus and empathy
Clear verbal and written communication
High attention to detail and quality
** Fiserv is seeking a Client Services Executive to manage day-to-day service delivery and client relationships within the fintech and payments sector. The role involves resolving client inquiries, improving service performance, and ensuring compliance with agreed service levels. **

Job Summary

  • The Client Services Executive acts as a key interface between Fiserv and its clients, managing day-to-day service delivery for an assigned portfolio.
  • This role focuses on resolving client enquiries, improving service performance, and building strong, trusted client relationships to ensure agreed service levels are consistently met.
  • Candidates must have previous experience in a customer-facing role, with banking or payment processing experience strongly preferred.

Matching Summary

Match Score: 75

** Fiserv is seeking a Client Services Executive to manage day-to-day service delivery and client relationships within the fintech and payments sector. The role involves resolving client inquiries, improving service performance, and ensuring compliance with agreed service levels. **

Skills & Requirements

Must-have

  • Strong client focus and empathy
  • Clear verbal and written communication
  • High attention to detail and quality
  • Time-management and prioritisation skills
  • Ability to perform under pressure

Nice-to-have

  • Experience in banking or payments
  • Self-motivated independent worker
  • Proficient in Microsoft Office
  • Comfortable in technology-driven environment
  • Collaborative team player

Key Requirements

  • Previous experience in a customer-facing role
  • Banking, payment processing, or payments-related customer service experience preferred

Work Rights

Not specified

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