Vp Of Customer Growth

Jobgether

United States
On-site
Customer retention initiatives
Customer expansion strategies
Customer advocacy programs
The VP of Customer Growth will lead initiatives designed to maximize customer retention, expansion, and advocacy across the organization’s B2B SaaS customer base

Job Summary

  • The VP of Customer Growth will lead initiatives designed to maximize customer retention, expansion, and advocacy across the organization’s B2B SaaS customer base.
  • The position oversees programs such as customer advisory boards, NPS initiatives, win/loss analysis, thought leadership, and social media strategy, while collaborating closely with cross-functional teams.
  • The environment is innovative, fast-paced, and collaborative, offering the opportunity to influence customer experience at scale.

Matching Summary

The VP of Customer Growth will lead initiatives designed to maximize customer retention, expansion, and advocacy across the organization’s B2B SaaS customer base.

Skills & Requirements

Must-have

  • customer retention initiatives
  • customer expansion strategies
  • customer advocacy programs
  • lifecycle marketing
  • community engagement
  • data-driven leadership

Nice-to-have

  • strategic thinking
  • innovative environment
  • fast-paced collaboration
  • influencing customer experience

Key Requirements

  • Strong track record in customer advocacy
  • Strong track record in customer engagement
  • Strong track record in lifecycle marketing

Work Rights

Not specified

Tailored Resume

Cover Letter