Supervisor-field Service

ManualUSA

Not specified; not specified; healthcare coverage,...
Not specified
5-10 indirect reports management
Sop kpi lean six sigma adherence
Field service technician training oversight
ManualUSA is seeking a Field Service Supervisor to lead and oversee a team of technicians, ensuring effective service delivery and adherence to company standards. The ideal candidate should have a relevant educational background and extensive experience, along with strong interpersonal and problem-solving skills

Job Summary

  • The Supervisor functions as the lead of a field service team, overseeing technicians to ensure effective work performance.
  • Responsibilities include developing best practices, managing service personnel to meet customer expectations, and ensuring proper training and certifications.
  • The role requires adherence to SOPs, KPIs, and Lean Six Sigma programs while assisting with hiring and job quote reviews.

Matching Summary

Match Score: 80

ManualUSA is seeking a Field Service Supervisor to lead and oversee a team of technicians, ensuring effective service delivery and adherence to company standards. The ideal candidate should have a relevant educational background and extensive experience, along with strong interpersonal and problem-solving skills.

Salary

Not specified; Not specified; Healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay

Skills & Requirements

Must-have

  • 5-10 indirect reports management
  • SOP KPI Lean Six Sigma adherence
  • Field service technician training oversight
  • Job scheduling and personnel assignment
  • Equipment and tool provisioning

Nice-to-have

  • Positive attitude and driven work ethic
  • Calm and clear-headed in emergencies
  • Strong interpersonal and analytical skills
  • Willingness to drive company vehicles
  • Participation in customer surveys

Key Requirements

  • Associate's degree or equivalent experience
  • Five or more years of related experience
  • Excellent driving record preferred
  • DOT certification preferred
  • Alignment with drug-free workplace policy

Work Rights

Not specified

Tailored Resume

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