Customer Success Associate I

RELX (Singapore) Pte Ltd

Not specified; not specified; country specific ben...
Salesforce queue management experience
Crm tools familiarity required
Microsoft office suite proficiency
The role involves supporting sales operations by managing tasks in Salesforce queues and processing account-related forms

Job Summary

  • The role involves supporting sales operations by managing tasks in Salesforce queues and processing account-related forms.
  • Candidates must ensure data integrity across reporting systems to provide accurate information for key metrics tracking.
  • The position requires collaborating with onshore and offshore stakeholders including IT, HR, and Finance to improve operational efficiency.

Matching Summary

The role involves supporting sales operations by managing tasks in Salesforce queues and processing account-related forms.

Salary

Not specified; Not specified; Country specific benefits offered

Skills & Requirements

Must-have

  • Salesforce queue management experience
  • CRM tools familiarity required
  • Microsoft Office suite proficiency
  • 2 years relevant work experience
  • Strong written and verbal communication

Nice-to-have

  • Experience with enterprise AI tools
  • Process improvement initiative skills
  • Cross-functional collaboration abilities
  • Customer journey enhancement knowledge

Key Requirements

  • Bachelor's degree or 2 years college completed
  • Minimum 2 years of relevant professional experience
  • No disciplinary actions or attendance issues in past 12 months (internal only)

Work Rights

Not specified

Tailored Resume

Cover Letter