Client Manager

Ticketmaster LLC

Australia
Hybrid
Strong written and verbal communication skills
Experience with ticketing systems and products
Ability to manage client relationships effectively
Ticketmaster LLC is seeking a Client Manager for their Support and Operations team in Australia. The role focuses on managing client relationships, ensuring exceptional ticketing services, and collaborating with internal departments to enhance client satisfaction and sales strategies

Job Summary

  • The Client Manager is responsible for overseeing a specific client base to develop excellent relationships and ensure all contractual obligations are met.
  • This role requires planning and deploying ticketing strategies, managing event day operations, and coordinating with internal teams to maximize ticket sales.
  • Candidates must demonstrate rock-solid reliability, solution-driven thinking, and the ability to work flexible hours including weekends and public holidays.

Matching Summary

Match Score: 85

Ticketmaster LLC is seeking a Client Manager for their Support and Operations team in Australia. The role focuses on managing client relationships, ensuring exceptional ticketing services, and collaborating with internal departments to enhance client satisfaction and sales strategies.

Skills & Requirements

Must-have

  • Strong written and verbal communication skills
  • Experience with ticketing systems and products
  • Ability to manage client relationships effectively
  • Knowledge of financial settlement and royalty payments
  • Flexibility to work weekends and public holidays
  • Proficiency in Windows Office Suite applications

Nice-to-have

  • Proactive problem-solving and initiative
  • Collaborative teamwork across departments
  • Passion for live entertainment industry
  • Experience with Archtics or HOST systems
  • Strategic marketing initiative development

Key Requirements

  • Working knowledge of various ticketing systems
  • Ability to handle difficult conversations and disputes
  • Commitment to quality management and safety policies
  • Availability to travel to office minimum 3 days a week

Work Rights

Not specified

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