The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements
Job Summary
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.
This position provides customer service support and resolution of routine problems regarding client's product or services.
Concentrix Corporation is a leading global provider of technology-enabled business services, specializing in customer engagement and improving business performance for some of the world’s best brands.
Matching Summary
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.
Skills & Requirements
Must-have
Fluent in Portuguese
Active listener
Professional tone of voice
MS Windows, MS Office, internet applications
Customer orientation and service excellence
Nice-to-have
Positive attitude
Experience in call center environment
Key Requirements
Fluent in Portuguese
Experience in a call center environment (an advantage)