Customer Service Call Center Representative

Driveway Finance Corporation

Tigard, OR, US
Base: $20ph; bonus/equity: + pyy differential for ...
Hybrid
Previous telephone customer service experience
Accurate data input into software systems
Strong attention to detail and sense of urgency
Driveway Finance Corporation is seeking a Customer Service Call Center Representative for their hybrid position based in Tigard, OR. The role involves handling customer inquiries, providing excellent service, and maintaining accurate account details, with a focus on flexibility and technology-driven solutions in auto finance

Job Summary

  • The DFC Customer Service Representative I will handle inbound service calls while providing excellent customer service and accurately capturing data using company loan processing systems.
  • Employees are responsible for monitoring customer accounts for non-payments, delayed payments, and other irregularities while educating customers on account terms.
  • The role offers competitive pay starting at $20/hour with additional benefits including medical, dental, vision, 401(k), and employee stock purchase plans.

Matching Summary

Match Score: 85

Driveway Finance Corporation is seeking a Customer Service Call Center Representative for their hybrid position based in Tigard, OR. The role involves handling customer inquiries, providing excellent service, and maintaining accurate account details, with a focus on flexibility and technology-driven solutions in auto finance.

Salary

Base: $20/hour; Bonus/Equity: Additional pay differential for Spanish language proficiency; Benefits: Medical, Dental, Vision, Paid Holidays & PTO, 401(k)

Skills & Requirements

Must-have

  • Previous telephone customer service experience
  • Accurate data input into software systems
  • Strong attention to detail and sense of urgency

Nice-to-have

  • Spanish language proficiency pay differential
  • Ability to provide courteous professional service
  • Knowledge of MS Office Excel and Word

Key Requirements

  • Previous telephone customer service experience preferred
  • PC skills including knowledge of MS Office
  • Ability to perform accurate data input

Work Rights

Not specified

Tailored Resume

Cover Letter