Senior Product Manager, Customer Management Platform

Mindbody

United States
Base: $155k to $185k; bonus/equity: performance bo...
On-site
B2b or enterprise-grade platforms
Platform mindset
Cross-functional execution
Develop, own, and evolve a critical new element of Playlist’s platform for enabling wellness businesses to track their consumers through their journey from Prospect through becoming an active Member

Job Summary

  • Develop, own, and evolve a critical new element of Playlist’s platform for enabling wellness businesses to track their consumers through their journey from Prospect through becoming an active Member.
  • Define and evangelize a multi-year roadmap for developing the new platform, prioritizing capabilities by ROI, balancing platform-level foundations against bespoke customer requests.
  • Manage ideation, evaluation, definition, prioritization, and delivery with your squad of engineers, driving efficient trade-offs through technical discussions.

Matching Summary

Develop, own, and evolve a critical new element of Playlist’s platform for enabling wellness businesses to track their consumers through their journey from Prospect through becoming an active Member.

Salary

Base: $155k to $185k; Bonus/Equity: Performance bonus, other applicable incentive compensation plans; Benefits: Benefits

Skills & Requirements

Must-have

  • B2B or enterprise-grade platforms
  • Platform mindset
  • Cross-functional execution
  • Data-informed decisions
  • Customer journey tracking

Nice-to-have

  • Drive for ownership
  • Design for scale and reuse
  • Build trust across teams
  • Thrive in ambiguous spaces
  • Bias for action

Key Requirements

  • 4–6 years of end-to-end product management experience
  • Experience managing mature, mission-critical products
  • Strong technical acumen
  • Experience leading engineering squads
  • Strong analytical skills using Snowflake/EDW, Excel, and SQL

Work Rights

Not specified

Tailored Resume

Cover Letter