Customer Center Operation Management - Energy Division

Rakuten

Tokyo, Japan
Btoc customer center operations
Managing customer response teams
Operation management of outsourcing partners
Rakuten Electricity aims to become the No. 1 new electric power company by providing a safe, convenient, and affordable experience. You will be involved in major decision-making that will affect the future of Rakuten Group's energy domain. The team consists of mid-career hires in their 20s to 40s, fostering a diverse work environment

Job Summary

  • Rakuten Electricity aims to become the No. 1 new electric power company by providing a safe, convenient, and affordable experience. You will be involved in major decision-making that will affect the future of Rakuten Group's energy domain. The team consists of mid-career hires in their 20s to 40s, fostering a diverse work environment.

Matching Summary

Rakuten Electricity aims to become the No. 1 new electric power company by providing a safe, convenient, and affordable experience. You will be involved in major decision-making that will affect the future of Rakuten Group's energy domain. The team consists of mid-career hires in their 20s to 40s, fostering a diverse work environment.

Skills & Requirements

Must-have

  • BtoC customer center operations
  • Managing customer response teams
  • Operation management of outsourcing partners

Nice-to-have

  • English language skills
  • Electric power industry experience

Key Requirements

  • Experience in business improvement
  • Experience in BtoC customer center operations

Work Rights

Not specified

Tailored Resume

Cover Letter