Ticketing System Administrator

Lehigh University

Bethlehem, Pennsylvania, US
Base: $44,600 - $53,530; bonus/equity: not specifi...
Hybrid (partially remote as deemed appropriate by the supervisor)
Maintain ticketing database and support systems
Liaise with ticketing vendor
Control system access and user permissions
Lehigh University is seeking a Ticketing System Administrator for the Zoellner Arts Center, responsible for maintaining the ticketing database and ensuring smooth operations for events. The role requires technical expertise in data management, customer service skills, and the ability to work collaboratively with various stakeholders

Job Summary

  • Maintain critical ticketing database and support systems that serve thousands of patrons, subscribers, donors, and visitors annually.
  • Configure and maintain all backend data required for sales, including seating charts, pricing tables, promotions, and tax configurations.
  • Lehigh University offers an exceptional work environment where your contributions matter, with comprehensive benefits and professional development opportunities.

Matching Summary

Match Score: 85

Lehigh University is seeking a Ticketing System Administrator for the Zoellner Arts Center, responsible for maintaining the ticketing database and ensuring smooth operations for events. The role requires technical expertise in data management, customer service skills, and the ability to work collaboratively with various stakeholders.

Salary

Base: $44,600 - $53,530; Bonus/Equity: Not specified; Benefits: comprehensive benefits

Skills & Requirements

Must-have

  • Maintain ticketing database and support systems
  • Liaise with ticketing vendor
  • Control system access and user permissions
  • PCI compliance and data security
  • Customer service and communication skills
  • Data analysis and report generation

Nice-to-have

  • Blend technology expertise with arts administration
  • Serve campus and local community
  • Work collaboratively across departments
  • Advise leadership on industry trends

Key Requirements

  • Bachelor's Degree or equivalent experience
  • 1-3 years of related work experience
  • 2 years of experience in CRM data management
  • 1 year of ticket office management experience
  • Ability to train others

Work Rights

Not specified

Tailored Resume

Cover Letter