Customer Requirements And Information Program Management, Americas

Olympus Corporation of the Americas

MIAMI, FLORIDA, US
Base: $94,580.00 - $132,412.00 / year; bonus/equit...
On-site
Customer request handling
Data consistency
Regional execution of crim framework
The role ensures the seamless regional execution of the CRIM (Customer Requirements and Information Management) framework by coordinating customer request handling, driving data consistency, and facilitating collaboration between local Sales Business Centers (SBCs), Global CRIM, and Upstream stakeholders

Job Summary

  • The role ensures the seamless regional execution of the CRIM (Customer Requirements and Information Management) framework by coordinating customer request handling, driving data consistency, and facilitating collaboration between local Sales Business Centers (SBCs), Global CRIM, and Upstream stakeholders.
  • This role plays a central part in safeguarding Olympus’ compliance and revenue by ensuring that all regional responses to customer ESG/EHS/BCP/Material Compliance requirements are facilitated, validated, and aligned with global standards.
  • Olympus offers a holistic employee experience supporting personal and professional well-being through meaningful work, equitable offerings, and a connected culture, including competitive salaries, comprehensive benefits, and paid time off.

Matching Summary

The role ensures the seamless regional execution of the CRIM (Customer Requirements and Information Management) framework by coordinating customer request handling, driving data consistency, and facilitating collaboration between local Sales Business Centers (SBCs), Global CRIM, and Upstream stakeholders.

Salary

Base: $94,580.00 - $132,412.00 / year; Bonus/Equity: potential for annual bonus; Benefits: Comprehensive medical, dental, vision coverage, 401(k) with company match, Paid Vacation and Sick Time, Paid Parental Leave, 12 Paid Holidays

Skills & Requirements

Must-have

  • Customer request handling
  • Data consistency
  • Regional execution of CRIM framework
  • Compliance and revenue safeguarding
  • RFP/Tender data availability

Nice-to-have

  • Strategic and commercial mindset
  • Cultural awareness and collaboration
  • Resilience and adaptability
  • Empathy and unity

Key Requirements

  • Minimum of 8 years of experience
  • Degree in Business Administration, Data Analytics, Sustainability, or related field
  • Proven experience in cross-functional projects
  • Demonstrated track record in process optimization or project management
  • Solid background in data management and reporting
  • Experience in stakeholder collaboration
  • Knowledge of compliance and regulatory frameworks

Work Rights

Not specified

Tailored Resume

Cover Letter