Branch Concierge - Strathfield

CommBank

Strathfield, Australia
Part-time onsite (11.5 hours per week)
Proven track record of exceptional customer service
Excellent communication skills
Ability to manage customer expectations professionally
The Branch Concierge position at CommBank's Strathfield location seeks an individual to provide exceptional customer service, acting as the first point of contact for clients. The role requires excellent communication skills and a customer-centric approach, with a part-time commitment of 11.5 hours per week

Job Summary

  • As the public face of CommBank, you will greet customers, understand their enquiries, and guide them to the appropriate channels.
  • You will build personal connections through meaningful conversations and educate customers on in-branch technology and digital banking options.
  • The role requires maintaining an efficient branch environment while ensuring customer satisfaction and supporting community financial wellbeing.

Matching Summary

Match Score: 85

The Branch Concierge position at CommBank's Strathfield location seeks an individual to provide exceptional customer service, acting as the first point of contact for clients. The role requires excellent communication skills and a customer-centric approach, with a part-time commitment of 11.5 hours per week.

Skills & Requirements

Must-have

  • Proven track record of exceptional customer service
  • Excellent communication skills
  • Ability to manage customer expectations professionally
  • Availability for predetermined Part Time roster

Nice-to-have

  • Genuine interest in financial wellbeing
  • Experience in Financial Services or Hospitality
  • Approachable and professional demeanour
  • Interest in building a career with CommBank

Key Requirements

  • Part time availability required (11.5 hours/week)
  • Experience in Customer Service preferred
  • Completion of online assessment within 48 hours

Work Rights

Not specified

Tailored Resume

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