Front End Lead

BJ's Wholesale Club

New Tampa, FL, United States
Base: $18.50; bonus/equity: not specified; benefit...
Front end operations
Membership programs
Member service excellence
Oversees frontline operations, coaching and developing team members to ensure excellent member service and successful execution of membership programs

Job Summary

  • Oversees frontline operations, coaching and developing team members to ensure excellent member service and successful execution of membership programs.
  • Drives membership metrics and member engagement through proactive coaching, utilizing performance data and providing timely feedback.
  • BJ's Wholesale Club offers a comprehensive benefits package including weekly pay, free memberships, generous PTO, health benefits, and retirement savings plans.

Matching Summary

Oversees frontline operations, coaching and developing team members to ensure excellent member service and successful execution of membership programs.

Salary

Base: $18.50; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Front End Operations
  • Membership Programs
  • Member Service Excellence
  • Team Coaching and Development
  • Point-of-Sale System Operation
  • Operational Standards Compliance

Nice-to-have

  • Strategic Thinking
  • Business Acumen
  • Leadership Competencies
  • Collaboration and Respect
  • Inclusion and Diversity

Key Requirements

  • Prior leadership experience preferred
  • Prior Membership or sales knowledge and experience preferred
  • Prior cashier experience preferred
  • Basic math skills required

Work Rights

Not specified

Tailored Resume

Cover Letter