Customer Experience Coordinator - Brentwood, Mo

Veterinary Emergency Group

Brentwood, Missouri, United States
Competitive compensation; base + 401k match includ...
On-site
2+ years customer service experience
Advanced practice management software knowledge
Ability to work nights weekends holidays
VEG is dedicated to transforming the emergency veterinary experience by saying yes to patients, customers, and employees alike

Job Summary

  • VEG is dedicated to transforming the emergency veterinary experience by saying yes to patients, customers, and employees alike.
  • The role requires greeting every customer with warmth, routing urgent medical calls quickly, and providing compassionate guidance on financial options.
  • Employees receive comprehensive benefits including health coverage starting day one, equity eligibility after one year, and significant travel stipends.

Matching Summary

VEG is dedicated to transforming the emergency veterinary experience by saying yes to patients, customers, and employees alike.

Salary

Competitive compensation; Base and 401K match included; Equity eligible after one year

Skills & Requirements

Must-have

  • 2+ years customer service experience
  • Advanced practice management software knowledge
  • Ability to work nights weekends holidays
  • Comfort with noisy environments and odors
  • Strong multitasking in high stakes chaos

Nice-to-have

  • Empathetic people-centric approach
  • Creative problem solving for customers
  • High emotional intelligence
  • Humility and team ownership
  • Curious nature seeking growth

Key Requirements

  • 2+ years of customer service experience
  • Availability for rotating night/weekend/holiday shifts
  • Willingness to work in noisy/odorous environment

Work Rights

Not specified

Tailored Resume

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