Customer Service Agent With Italian (m/f/d)

Capita

Sofia, Bulgaria
Hybrid (2 days remote, 3 days onsite)
Fluent italian (c1+)
Customer communication
Problem-solving skills
Capita is seeking a Customer Service Agent fluent in Italian to join their team in Sofia, Bulgaria. The role involves managing customer inquiries, providing solutions, and collaborating with various departments, all within a supportive and flexible work environment

Job Summary

  • You will be the point of contact for customers, managing incoming calls and messages.
  • After training, you will work in a hybrid mode (2 days from home, 3 in the office).
  • We offer initial accommodation and a flight contribution for those relocating.

Matching Summary

Match Score: 85

Capita is seeking a Customer Service Agent fluent in Italian to join their team in Sofia, Bulgaria. The role involves managing customer inquiries, providing solutions, and collaborating with various departments, all within a supportive and flexible work environment.

Skills & Requirements

Must-have

  • Fluent Italian (C1+)
  • Customer communication
  • Problem-solving skills
  • MS Office proficiency

Nice-to-have

  • Positive attitude
  • Team collaboration
  • International environment

Key Requirements

  • Fluent Italian (C1 or higher)
  • Flexibility for shift work

Work Rights

Not specified

Tailored Resume

Cover Letter