Técnico De Soporte Bilingüe (presencial En Monterrey-temporal))

DXC Technology

Monterrey, Mexico
On-site
Hardware and software troubleshooting
Printer and mobile device support
Network basic skills
DXC Technology is seeking a Bilingual Support Technician for a temporary on-site role in Monterrey, Mexico. The position involves providing IT support to end-users, managing hardware and software issues, and ensuring high customer satisfaction

Job Summary

  • As a field support representative, you will proactively work and interact with end users on-site to resolve any IT-related incidents/requests regarding Software and Hardware.
  • You will manage preventive and corrective troubleshooting of printing systems, mobile devices, hand-held devices, and laptops, providing support at all three levels: hardware, software, and networks.
  • Join DXC to connect with brilliant people who embrace change and seize opportunities to advance their careers and amplify client success.

Matching Summary

Match Score: 85

DXC Technology is seeking a Bilingual Support Technician for a temporary on-site role in Monterrey, Mexico. The position involves providing IT support to end-users, managing hardware and software issues, and ensuring high customer satisfaction.

Skills & Requirements

Must-have

  • hardware and software troubleshooting
  • printer and mobile device support
  • network basic skills
  • customer satisfaction

Nice-to-have

  • proactive problem prevention
  • teamwork and active communication

Key Requirements

  • 3-5 years of experience
  • Windows OS, MS Office 365
  • Bachelor's degree in IT or related field

Work Rights

Not specified

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