Customer Solutions Officer- Singapore Citiphone

Publix Serving (Civica)

Bonifacio Global City, Taguig, Philippines
Base: 30-40k; bonus/equity: not specified; benefit...
Hybrid
International bpo voice experience
Experience handling banking and financial accounts
Conversant in english
The Customer Solutions Officer position at Citi in Bonifacio Global City, Taguig, Philippines, is an entry-level role focused on providing voice operations support, including sales support and compliance administration. Candidates should have international BPO voice experience, ideally with banking or financial accounts, and must be amenable to a shifting schedule

Job Summary

  • The Ops Sup Analyst 1 provides day-to-day operations support in alignment with Citi operations support infrastructure.
  • This role serves as a liaison between operations staff, internal teams, project managers, custodians, and clients.
  • Employees are expected to fulfill clients' necessities while providing an exceptional client experience measured by specific metrics.

Matching Summary

Match Score: 75

The Customer Solutions Officer position at Citi in Bonifacio Global City, Taguig, Philippines, is an entry-level role focused on providing voice operations support, including sales support and compliance administration. Candidates should have international BPO voice experience, ideally with banking or financial accounts, and must be amenable to a shifting schedule.

Salary

Base: 30-40K; Bonus/Equity: Not specified; Benefits: HMO Health Insurance, Life Insurance, Retirement Plan

Skills & Requirements

Must-have

  • International BPO voice experience
  • Experience handling Banking and Financial accounts
  • Conversant in English
  • Amenable to working on shifting schedule

Nice-to-have

  • Exceptional client experience
  • Ability to assess risk
  • Knowledge of compliance procedures

Key Requirements

  • At least 1 year tenure in current role
  • Eligible to legally work in the Philippines

Work Rights

Not specified

Tailored Resume

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