Team Lead Responsible Gambling

DIGI Outsource

Cape Town, South Africa
Responsible gambling team management
Player protection processes
Performance and sla benchmarks
The role of the Responsible Gambling Team Lead will be to manage and maintain an efficient and highly skilled 24/7 Responsible Gambling Team

Job Summary

  • The role of the Responsible Gambling Team Lead will be to manage and maintain an efficient and highly skilled 24/7 Responsible Gambling Team.
  • Your responsibilities will include leadership, performance management, workload management, and stakeholder management.
  • Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.

Matching Summary

The role of the Responsible Gambling Team Lead will be to manage and maintain an efficient and highly skilled 24/7 Responsible Gambling Team.

Skills & Requirements

Must-have

  • Responsible Gambling Team Management
  • Player protection processes
  • Performance and SLA benchmarks
  • Leadership and people management
  • Talent management and growth

Nice-to-have

  • Driving Supergroup culture and values
  • Cross-functional team collaboration
  • Adaptability to changing environments
  • Influencing and guiding stakeholders

Key Requirements

  • Minimum of 12 months experience in leadership
  • Responsible Gambling experience
  • Tertiary qualification or relevant certification

Work Rights

Not specified

Tailored Resume

Cover Letter