Senior It Support Specialist(dublin)

KBRA Holdings

Dublin, Ireland
**
Windows 11/office 365 installation & troubleshooting
Active directory, group policy, dns, dhcp
Basic networking/system troubleshooting
** KBRA Holdings is seeking a Senior IT Support Specialist for their Dublin office, responsible for day-to-day IT support for the Dublin and London offices, as well as remote support for US-based employees. The role requires a hybrid work setup with at least three days in the office and involves significant technical expertise and problem-solving skills. **

Job Summary

  • This hybrid role requires 3 core days in the office (Tuesdays through Thursdays) with the other 2 days as a remote work option.
  • You will be responsible for day-to-day support for our Dublin & London offices, assisting with onboarding/offboarding, video conference setups, and troubleshooting system/network/infrastructure issues.
  • Benefits include competitive benefits and paid time off, a pension plan, and financial assistance for educational and professional development.

Matching Summary

Match Score: 75

** KBRA Holdings is seeking a Senior IT Support Specialist for their Dublin office, responsible for day-to-day IT support for the Dublin and London offices, as well as remote support for US-based employees. The role requires a hybrid work setup with at least three days in the office and involves significant technical expertise and problem-solving skills. **

Skills & Requirements

Must-have

  • Windows 11/Office 365 installation & troubleshooting
  • Active Directory, Group Policy, DNS, DHCP
  • Basic networking/system troubleshooting
  • Ticketing systems/escalation protocols
  • MDM/VPN experience
  • Vendor/Project Management experience

Nice-to-have

  • Familiarity with security applications/processes
  • Generative AI tools for productivity

Key Requirements

  • 5+ years of experience in IT support
  • Computer Science degree/work experience
  • Ability to configure/setup workstations/desks
  • Participate in office moves/relocations

Work Rights

Not specified

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