IT Onsite Support Engineer

HEMMERSBACH SINGAPORE PTE. LTD.

Singapore, Singapore
Not specified (assumed onsite based on job title).
2-5 years end user support experience
Microsoft windows operating systems expertise
Desktop laptop printer troubleshooting skills
HEMMERSBACH SINGAPORE PTE. LTD. is seeking an IT Onsite Support Engineer to provide 2nd line technical support for enterprise users in Singapore. The ideal candidate should have strong technical skills and experience in troubleshooting hardware and software issues, with a focus on customer service

Job Summary

  • You will provide 2nd line onsite technical support to enterprise users handling international projects.
  • The role involves troubleshooting hardware and software issues on desktops, laptops, printers, and mobile devices.
  • You will coordinate with the central helpdesk team using the company's IT ticketing tool.

Matching Summary

Match Score: 85

HEMMERSBACH SINGAPORE PTE. LTD. is seeking an IT Onsite Support Engineer to provide 2nd line technical support for enterprise users in Singapore. The ideal candidate should have strong technical skills and experience in troubleshooting hardware and software issues, with a focus on customer service.

Skills & Requirements

Must-have

  • 2-5 years end user support experience
  • Microsoft Windows operating systems expertise
  • Desktop laptop printer troubleshooting skills
  • MS Office business productivity applications
  • Remote PC control knowledge

Nice-to-have

  • Strong customer service orientation
  • Team player attitude
  • Fluency in written and spoken English

Key Requirements

  • 2-5 years of experience with end user support
  • Strong technical skills in Microsoft Windows
  • Fluency in both written and spoken English

Work Rights

Not specified

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