As a Tool Rental Department Supervisor, this means providing resources and tools to support those directly helping customers provide the best service
Job Summary
As a Tool Rental Department Supervisor, this means providing resources and tools to support those directly helping customers provide the best service.
The Tool Rental Department Supervisor is primarily responsible for leading and enabling a team of associates to deliver the best possible customer experience in the store.
Individuals in this role may occasionally open or close the store or serve as manager-on-duty (MOD).
Matching Summary
As a Tool Rental Department Supervisor, this means providing resources and tools to support those directly helping customers provide the best service.
Skills & Requirements
Must-have
Customer service excellence
Store safety monitoring
Coaching and training associates
Inventory management
Area recovery and down stocking
Supervising associates across departments
Nice-to-have
Inspiring engaging customer-focused behavior
Communicating upward to management
Broad product knowledge
Key Requirements
High School Diploma or equivalent and 3 years of retail experience OR 5 years of retail experience
1 year of customer service experience
Experience providing direction or supervision to teams
Experience training, mentoring, and developing associates