Implementation & Customer Enablement Associate - Nashville, Tn

RouteGenie A

Nashville, TN, USA
Base: $55,000-$70,000 py; bonus/equity: not specif...
Hybrid
Customer onboarding and training
Technical configuration and troubleshooting
Consultative support and hands-on training
RouteGenie is a modern software platform that streamlines medical transportation operations to reduce costs and improve service

Job Summary

  • RouteGenie is a modern software platform that streamlines medical transportation operations to reduce costs and improve service.
  • The role involves leading implementation calls, providing training, and acting as the primary customer contact through onboarding.
  • Employees enjoy competitive salary, medical and dental benefits, paid time off, 401(k) with match, and professional development opportunities.

Matching Summary

RouteGenie is a modern software platform that streamlines medical transportation operations to reduce costs and improve service.

Salary

Base: $55,000-$70,000 per year; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, 401(k) match, paid time off

Skills & Requirements

Must-have

  • Customer onboarding and training
  • Technical configuration and troubleshooting
  • Consultative support and hands-on training
  • Strong communication skills
  • Proficiency with Google Workspace Suite

Nice-to-have

  • Experience with SaaS products
  • Background in instructional design or training
  • Familiarity with CRM systems like Salesforce
  • Ability to manage multiple implementations
  • Customer-first approach
  • Collaborative and mission-driven culture

Key Requirements

  • Bachelor's degree or equivalent experience
  • 2-5 years customer-facing experience
  • Strong technical aptitude
  • Travel up to 50% as needed

Work Rights

Not specified

Tailored Resume

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