Byram Healthcare Customer Service Representative

Byram Healthcare Centers Inc

Birmingham, AL, US
Base: $20-$22ph; bonus/equity: not specified; bene...
Onsite
Process orders via fax and electronic platforms
Utilize tools and resources for order entry
Communicate effectively with patients and professionals
The representative provides a positive customer service experience that meets the needs of our patients by educating them on products and services, listening to concerns, addressing issues, and placing supply orders

Job Summary

  • The representative provides a positive customer service experience that meets the needs of our patients by educating them on products and services, listening to concerns, addressing issues, and placing supply orders.
  • Responsibilities include reviewing and processing orders, making outbound calls, utilizing tools for order entry, and using full product knowledge to service patients.
  • Accendra Health offers a comprehensive benefits program including medical, dental, vision, paid time off, 401(k), and various wellness programs.

Matching Summary

The representative provides a positive customer service experience that meets the needs of our patients by educating them on products and services, listening to concerns, addressing issues, and placing supply orders.

Salary

Base: $20-$22/hour; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, PTO, 401(k), etc.

Skills & Requirements

Must-have

  • Process orders via fax and electronic platforms
  • Utilize tools and resources for order entry
  • Communicate effectively with patients and professionals
  • Meet required Key Performance Indicators

Nice-to-have

  • Meaningful work with impact
  • Bringing Care To Life purpose
  • Supportive teammate benefits program

Key Requirements

  • High School Diploma or equivalent
  • 1-2 years customer service experience
  • Call center experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter