Adoption & Retention Product Manager

Salesforce

London, United Kingdom
On-site
Marketing cloud technical authority
Deep technical discovery sessions
Translate architecture into assets
As the MC Adoption Product Manager, you are the technical authority responsible for validating the architectural integrity and complexity of our most successful customer implementations

Job Summary

  • As the MC Adoption Product Manager, you are the technical authority responsible for validating the architectural integrity and complexity of our most successful customer implementations.
  • Lead complex, hands-on, deep-dive technical discovery sessions (often onsite) with customer engineering and architecture teams to fully map and document the current state and success-driving future state of the Marketing Cloud implementation.
  • Synthesize successful reference architectures into repeatable frameworks and technical guides for internal Solution Engineering, Services, and Product teams, improving the efficiency of future deployments.

Matching Summary

As the MC Adoption Product Manager, you are the technical authority responsible for validating the architectural integrity and complexity of our most successful customer implementations.

Skills & Requirements

Must-have

  • Marketing Cloud technical authority
  • Deep technical discovery sessions
  • Translate architecture into assets
  • Manage complex data integrations
  • Expert Marketing Cloud capabilities

Nice-to-have

  • Provide feedback to Product/Engineering
  • Calculate technical ROI
  • Unified platform B2B/B2C use cases

Key Requirements

  • 7+ years enterprise software/SaaS experience
  • 3+ years Marketing Cloud portfolio experience
  • Expert Marketing Cloud and D360 knowledge
  • Create technical documentation and diagrams
  • Expert data architecture and integration knowledge
  • Manage high-stakes customer engagements
  • BS or MS in Computer Science or related field

Work Rights

Not specified

Tailored Resume

Cover Letter