Intercom is seeking an AI Deployment Architect to drive successful implementations of Fin, their cutting-edge AI Agent, transforming customer interactions
Job Summary
Intercom is seeking an AI Deployment Architect to drive successful implementations of Fin, their cutting-edge AI Agent, transforming customer interactions.
The role involves owning and optimizing the playbook for Fin deployment, conducting discovery sessions, and developing tailored deployment and change management plans.
Benefits include competitive salary and equity, comprehensive medical, dental, and vision coverage, flexible paid time off, and a 401k plan with match.
Matching Summary
Intercom is seeking an AI Deployment Architect to drive successful implementations of Fin, their cutting-edge AI Agent, transforming customer interactions.
Salary
Base: $157,500-$188,125; Bonus/Equity: Corporate bonus program or sales incentive and stock (RSUs); Benefits: Medical, dental, vision, PTO, 401k
Skills & Requirements
Must-have
AI Agent deployment framework
Customer data analysis for optimization
Customer-facing role expertise
Develop tailored deployment plans
Drive customer success outcomes
Nice-to-have
Passion for exceptional customer service
Collaborate with internal teams
Pressure test product alphas/betas
Key Requirements
5-7 Years in a Customer Facing role
Bachelor's degree or equivalent practical experience
Exceptional problem-solving skills
Excellent communication and presentation skills
Ability to handle multiple client projects
Work Rights
Proof of eligibility to work in the United States is required