Willow Analyst

Healthtech Inc

Remote
Remote
Epic willow certification
Ehr application support
Advanced troubleshooting
Healthtech Inc is seeking a Willow Analyst to provide EHR design, build, testing, and troubleshooting services for their clients. The role emphasizes both technical skills and customer service, requiring collaboration with Senior Application Advisors

Job Summary

  • Provide EHR design, build, testing, and advanced troubleshooting services for complex customers.
  • Perform issue analysis, translate needs into detailed requirement specifications, and manage multiple customer assignments.
  • Deliver outstanding customer service by anticipating and meeting shifting customer needs and building strong relationships.

Matching Summary

Match Score: 85

Healthtech Inc is seeking a Willow Analyst to provide EHR design, build, testing, and troubleshooting services for their clients. The role emphasizes both technical skills and customer service, requiring collaboration with Senior Application Advisors.

Skills & Requirements

Must-have

  • Epic Willow certification
  • EHR application support
  • Advanced troubleshooting
  • Workflow analysis
  • System build and testing
  • Ticketing system proficiency
  • Change control policies

Nice-to-have

  • ITIL processes knowledge
  • Project management experience
  • Systems implementation experience
  • Outstanding customer service

Key Requirements

  • Epic Willow certification
  • 1+ year EHR implementation/support experience
  • Post-secondary education or equivalent experience

Work Rights

Not specified

Tailored Resume

Cover Letter