As a Technical Support Engineer in the Public Safety sector, your primary objective revolves around incident and problem management, ensuring contractually agreed service levels are maintained
Job Summary
As a Technical Support Engineer in the Public Safety sector, your primary objective revolves around incident and problem management, ensuring contractually agreed service levels are maintained.
You will collaborate closely with cross-functional teams to design, implement, and integrate innovative technological solutions for customers' specific needs.
The company offers a multicultural environment, skillset development, career opportunities, and a hybrid working model with up to 2 days remote per week.
Matching Summary
As a Technical Support Engineer in the Public Safety sector, your primary objective revolves around incident and problem management, ensuring contractually agreed service levels are maintained.
Skills & Requirements
Must-have
Incident management and problem management
Trouble ticket systems experience
UNIX/Linux/Windows operating systems
IP networks and network management
ITIL Foundation knowledge
Strong English communication skills
Nice-to-have
Customer service orientation
Teamwork and initiative
Independent and solution-oriented
Multicultural environment adaptability
Transformative journey embrace
Key Requirements
Minimum 3 years of professional experience
University studies in electrical, communications engineering, computer science, or similar