Manager, Technical Account Management

Stripe

Sydney, Australia
On-site
Technical account management
Strategic user partnership
High-impact teams
Stripe is looking for an experienced Sydney-based leader to lead and grow the Technical Account Management Support and Services team responsible for supporting our largest and most strategic users

Job Summary

  • Stripe is looking for an experienced Sydney-based leader to lead and grow the Technical Account Management Support and Services team responsible for supporting our largest and most strategic users.
  • The leader will lead a high performing team of TAMs who are motivated by improving the lives of Stripe’s user base.
  • This role will report to our Senior Manager of Technical Account Management.

Matching Summary

Stripe is looking for an experienced Sydney-based leader to lead and grow the Technical Account Management Support and Services team responsible for supporting our largest and most strategic users.

Skills & Requirements

Must-have

  • Technical Account Management
  • Strategic user partnership
  • High-impact teams
  • Data-driven decisions
  • API concepts explanation

Nice-to-have

  • User-centric culture
  • Coaching mindset
  • Scalable business growth
  • Fintech SaaS products
  • SQL query building

Key Requirements

  • 15 years professional experience
  • 1 year management experience
  • Experience leading customer success teams
  • Finance or fintech experience
  • Sales revenue growth background

Work Rights

Not specified

Tailored Resume

Cover Letter