Auxiliar De Atenção Ao Cliente

Otis

São Bernardo do Campo, São Paulo, Brazil
Not specified; benefits: vale transporte, vale ref...
Experience in customer service
Knowledge of microsoft office package
Excellent oral and written communication
The role involves attending to external and internal clients with a focus on first-contact resolution for all requests

Job Summary

  • The role involves attending to external and internal clients with a focus on first-contact resolution for all requests.
  • Employees will utilize various channels including chat, email, phone, and professional WhatsApp to ensure customer satisfaction.
  • The company offers a comprehensive benefits package including health insurance, dental assistance, and career development opportunities.

Matching Summary

The role involves attending to external and internal clients with a focus on first-contact resolution for all requests.

Salary

Not specified; Benefits: Vale Transporte, Vale refeição/alimentação, Seguro de Vida, Auxílio funeral, Auxílio creche, Assistência Odontológica/Médica, Descontos em Academias, Plano de carreira

Skills & Requirements

Must-have

  • Experience in customer service
  • Knowledge of Microsoft Office package
  • Excellent oral and written communication

Nice-to-have

  • Problem-solving skills
  • Sense of urgency
  • Flexibility and adaptability
  • Leadership spirit
  • Empathy and collaboration

Key Requirements

  • High school diploma (Ensino médio completo)
  • Prior experience in customer service roles

Work Rights

Not specified

Tailored Resume

Cover Letter