You will be interacting daily with colleagues internationally, giving you the opportunity to develop your professional skills in a global environment
Job Summary
You will be interacting daily with colleagues internationally, giving you the opportunity to develop your professional skills in a global environment.
Deliver a positive customer experience for all customers and ensure a smooth execution of the end-to-end shipment lifecycle by working closely with the customer and internal teams.
We provide support for you to shape your own career by achieving expertise and learning on the job.
Matching Summary
You will be interacting daily with colleagues internationally, giving you the opportunity to develop your professional skills in a global environment.
Skills & Requirements
Must-have
Customer channel management
Case Management
Customer onboarding and relationship management
End-to-end shipment lifecycle execution
Transportation Management Systems
Advanced MS Excel skills
Nice-to-have
Passion to drive closures
High-level customer service orientation
Ability to work with different cultures
Proactive attitude to foresee irregularities
Willing to work during Philippine holidays
Key Requirements
Graduate of any 4-year bachelor's degree
At least two (2) years’ experience in customer service
Experience in shipping/forwarding/supply chain industries