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Four Seasons Hotels Ltd

Cartagena, Colombia
Competitive; not specified; benefits: indefinite c...
Warm guest welcome at hotel entrance
Luggage transport within 10 minutes
Emergency response capability
The role focuses on delivering exceptional personalized guest experiences by welcoming visitors with a warm greeting and addressing their immediate needs

Job Summary

  • The role focuses on delivering exceptional personalized guest experiences by welcoming visitors with a warm greeting and addressing their immediate needs.
  • Employees are responsible for transporting luggage to rooms within 10 minutes of check-in while highlighting three distinct room amenities to guests.
  • The position offers competitive salary, indefinite contracts, complimentary accommodation at other Four Seasons hotels, and meal benefits during shifts.

Matching Summary

The role focuses on delivering exceptional personalized guest experiences by welcoming visitors with a warm greeting and addressing their immediate needs.

Salary

Competitive; Not specified; Benefits: Indefinite contract, training opportunities, accommodation, meals, laundry

Skills & Requirements

Must-have

  • Warm guest welcome at hotel entrance
  • Luggage transport within 10 minutes
  • Emergency response capability
  • Turnover checklist completion
  • Room amenity presentation skills

Nice-to-have

  • Anticipating guest needs proactively
  • Personalized service delivery
  • Local area knowledge recommendations
  • Cross-departmental communication
  • Professional hospitality demeanor

Key Requirements

  • 6 months customer service experience desired
  • Intermediate to advanced English proficiency
  • Availability for rotating shifts

Work Rights

Not specified

Tailored Resume

Cover Letter