Customer Service Analyst-voice

Accenture

**
Spanish language expertise
Order management skills
Sales order processing
** Accenture is seeking a Customer Service Analyst with expertise in Spanish and 3 to 5 years of experience in customer service roles. The position involves analyzing and solving lower-complexity problems, with a focus on order management and billing processes. **

Job Summary

  • This role involves analyzing and solving lower-complexity problems within the customer service domain.
  • The position requires daily interaction with peers at Accenture before updating supervisors regarding work progress.
  • Candidates must be fluent in Spanish and possess expertise in order management, billing, and SAP systems.

Matching Summary

Match Score: 75

** Accenture is seeking a Customer Service Analyst with expertise in Spanish and 3 to 5 years of experience in customer service roles. The position involves analyzing and solving lower-complexity problems, with a focus on order management and billing processes. **

Skills & Requirements

Must-have

  • Spanish language expertise
  • Order management skills
  • Sales order processing
  • Billing and invoice processing
  • Microsoft Excel proficiency
  • SAP software knowledge

Nice-to-have

  • Adaptable and flexible mindset
  • Ability to perform under pressure
  • Strong problem-solving skills
  • Detail-oriented approach
  • Strong analytical capabilities

Key Requirements

  • 3 to 5 years of experience
  • Any graduation degree required
  • Rotational shift availability

Work Rights

Not specified

Tailored Resume

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