Senior/ Customer Service Officer

TRUST RECRUIT PTE. LTD.

Singapore
**
Schedule and coordinate technician jobs
Prepare daily schedules and checklists
Submit safety documents eptw ra swp mos hp
** Trust Recruit Pte. Ltd. is seeking a Senior Customer Service Officer in Singapore to coordinate and manage scheduling, customer inquiries, and documentation related to service and repair works. The ideal candidate should have a diploma in a relevant field and 2-3 years of experience in customer service and coordination roles. **

Job Summary

  • The role involves scheduling, pairing, and coordinating jobs with technicians for planning and rostering.
  • Candidates must prepare quotations, track job confirmations, and submit comprehensive safety documentation like EPTW and SWP.
  • The position requires monitoring water treatment reports and submitting contractor summary sheets after job completion.

Matching Summary

Match Score: 75

** Trust Recruit Pte. Ltd. is seeking a Senior Customer Service Officer in Singapore to coordinate and manage scheduling, customer inquiries, and documentation related to service and repair works. The ideal candidate should have a diploma in a relevant field and 2-3 years of experience in customer service and coordination roles. **

Skills & Requirements

Must-have

  • Schedule and coordinate technician jobs
  • Prepare daily schedules and checklists
  • Submit safety documents EPTW RA SWP MOS HP

Nice-to-have

  • Experience with water treatment reporting
  • Strong communication via call email WhatsApp
  • Ability to follow up on quotation approvals

Key Requirements

  • Diploma in Engineering or Facilities Management
  • 2-3 years of relevant experience
  • Proficiency in preparing safety compliance documents

Work Rights

Not specified

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