Fashion Support Consultant (italian - Speaking) - On-site In02

Concentrix

Barcelona, Spain
Base: 19,623 euros grosspyear; bonus: up to 1,200 ...
Proficient or bilingual in italian
Advanced level of english
Customer care skills and listening ability
This role involves taking incoming customer calls via telephone, email, voicemail, and chats to solve user demands

Job Summary

  • This role involves taking incoming customer calls via telephone, email, voicemail, and chats to solve user demands.
  • The company offers full paid training, specialized courses, and language classes to support employee growth.
  • Employees work a full-time schedule of 39 hours per week with a permanent contract in a central Barcelona location.

Matching Summary

This role involves taking incoming customer calls via telephone, email, voicemail, and chats to solve user demands.

Salary

Base: 19,623 euros gross/year; Bonus: Up to 1,200 euros gross/year; Benefits: Full paid training, career development programs

Skills & Requirements

Must-have

  • Proficient or bilingual in Italian
  • Advanced level of English
  • Customer care skills and listening ability
  • Ability to resolve calls within SLA
  • Excellent communication and adaptability

Nice-to-have

  • Working knowledge of IT platforms
  • Experience with Windows and MS Office
  • Interest in career growth and development

Key Requirements

  • Bilingual proficiency in Italian required
  • Advanced English language skills required
  • No specific degree mentioned

Work Rights

Not specified

Tailored Resume

Cover Letter