Service Delivery Operator

Fiserv

Rotating shifts (including weekends)
Exposure with batch processing
24x7 shift work including weekends
Root cause analysis of production issues
Fiserv, a global leader in Fintech and payments, is seeking a Service Delivery Operator to manage production processing operations for financial institutions. The role involves monitoring batch processing cycles, ensuring timely file processing, and addressing any issues that arise in the OmniPay transaction processing platform

Job Summary

  • The role involves monitoring 24/7 daily job workload schedules and processing critical file activity for financial institutions on the OmniPay platform.
  • Candidates must be prepared to provide shift cover including weekends on a rotating basis while ensuring services meet strict service level agreements.
  • Fiserv is a global leader in Fintech and payments that connects financial institutions, corporations, merchants, and consumers millions of times a day.

Matching Summary

Match Score: 75

Fiserv, a global leader in Fintech and payments, is seeking a Service Delivery Operator to manage production processing operations for financial institutions. The role involves monitoring batch processing cycles, ensuring timely file processing, and addressing any issues that arise in the OmniPay transaction processing platform.

Skills & Requirements

Must-have

  • Exposure with batch processing
  • 24x7 shift work including weekends
  • Root cause analysis of production issues

Nice-to-have

  • Client communication skills
  • Statistical analysis capabilities
  • Commitment to diversity and inclusion

Key Requirements

  • Exposure with batch processing

Work Rights

Not specified

Tailored Resume

Cover Letter