New Business Specialist

Craig, Kelley & Faultless LLC

Indianapolis, IN, US
On-site
Consultative selling skills
Empathy and active listening
Crm system proficiency
Handle qualified leads from initial inquiry to signed client agreement, ensuring a smooth transition into the litigation phase

Job Summary

  • Handle qualified leads from initial inquiry to signed client agreement, ensuring a smooth transition into the litigation phase.
  • Quickly recognize high-severity trucking and catastrophic injury cases and follow the firm’s escalation protocol immediately.
  • Work in an environment that values autonomy, supported by an open-door management style.

Matching Summary

Handle qualified leads from initial inquiry to signed client agreement, ensuring a smooth transition into the litigation phase.

Skills & Requirements

Must-have

  • Consultative selling skills
  • Empathy and active listening
  • CRM system proficiency
  • Follow-up and documentation discipline
  • Urgent case identification and escalation

Nice-to-have

  • Legal intake experience
  • Psychology or Social Work background
  • Building rapport with clients
  • Independent follow-through

Key Requirements

  • Degree in Psychology or Social Work preferred
  • Prior consultative sales or high-empathy roles
  • Excellent listening and persuasive selling skills
  • Demonstrated reliability and organizational skills
  • Comfortable with CRM and e-signature platforms

Work Rights

Not specified

Tailored Resume

Cover Letter