Cloud Partner Operations Specialist

INGRAM MICRO

5+ years customer service or operations experience
Strong verbal and written english communication
Proficiency with excel, word, and outlook
This role sits at the heart of Ingram Micro's cloud growth by removing friction and enabling operational excellence for partners

Job Summary

  • This role sits at the heart of Ingram Micro's cloud growth by removing friction and enabling operational excellence for partners.
  • You will execute daily tasks to onboard partners to the AWS Distribution Program and manage migrations from CloudCheckr to DCI.
  • The position offers career development through learning programs, certifications, and mentorship within a global scale environment.

Matching Summary

This role sits at the heart of Ingram Micro's cloud growth by removing friction and enabling operational excellence for partners.

Skills & Requirements

Must-have

  • 5+ years customer service or operations experience
  • Strong verbal and written English communication
  • Proficiency with Excel, Word, and Outlook

Nice-to-have

  • Familiarity with AWS and IaaS vendors
  • Willingness to obtain AWS Certified Cloud Practitioner
  • Experience creating documentation and guides

Key Requirements

  • Undergraduate degree or proven track record in customer experience
  • 5+ years in customer service, support, or operations roles
  • Comfort navigating multiple systems and troubleshooting consumption issues

Work Rights

Not specified

Tailored Resume

Cover Letter