Customer Experience Associate - Vernon Job Fair - Thursday, April 16th
TD Bank
Vernon, British Columbia, Canada
Base: $22.00 - $27.21 cad; bonus/equity: not speci...
On-site
Process financial transactions accurately
Understand and determine customer needs
Respond and resolve customer concerns
TD Bank is hiring a Customer Experience Associate for its Vernon, British Columbia location, focusing on delivering exceptional customer service and processing financial transactions accurately. Ideal candidates will have relevant experience, strong communication skills, and a passion for customer relations
Job Summary
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
In this role, you will process financial transactions, understand customer needs to recommend solutions, and respond to customer concerns using standard procedures.
TD is committed to providing fair and equitable compensation opportunities, with growth opportunities and skill development as defining features of the colleague experience.
Matching Summary
Match Score: 85
TD Bank is hiring a Customer Experience Associate for its Vernon, British Columbia location, focusing on delivering exceptional customer service and processing financial transactions accurately. Ideal candidates will have relevant experience, strong communication skills, and a passion for customer relations.
Salary
Base: $22.00 - $27.21 CAD; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Process financial transactions accurately
Understand and determine customer needs
Respond and resolve customer concerns
Promote banking solutions
Nice-to-have
Build positive, diverse, and equitable work environment
Connect personally with customers
Achieve assigned goals and business objectives
Key Requirements
High School diploma and/or 1+ years of relevant experience
Strong administration, organizational, planning and time management skills
Hands on knowledge of using MS Office and internet
Accuracy and detail-oriented
Dynamic communicator with established customer experience skills