Collision Csr

Gerber Collision & Glass

Houston, TX, US
$17.15 - $23.00 / hourly; not specified; benefits ...
Exceptional customer experience
Administrative support for repair facility
Schedule vehicle repair appointments
The CSR is responsible for providing an exceptional customer experience, managing working relationships with customers and insurance companies, and providing administrative support for the Repair Facility Team

Job Summary

  • The CSR is responsible for providing an exceptional customer experience, managing working relationships with customers and insurance companies, and providing administrative support for the Repair Facility Team.
  • Key responsibilities include scheduling appointments, retrieving insurance assignments, preparing repair order packets, and recording all communication with customers or insurance partners.
  • Gerber offers comprehensive benefits including PTO, paid parental leave, paid holidays, medical, dental, vision insurance, 401(k) with match, and continuing education opportunities.

Matching Summary

The CSR is responsible for providing an exceptional customer experience, managing working relationships with customers and insurance companies, and providing administrative support for the Repair Facility Team.

Salary

$17.15 - $23.00 / Hourly; Not specified; Benefits included

Skills & Requirements

Must-have

  • Exceptional customer experience
  • Administrative support for repair facility
  • Schedule vehicle repair appointments
  • Retrieve insurance assignments
  • Manage ARMS system

Nice-to-have

  • Supportive team environment
  • Career advancement opportunities
  • Diverse perspectives valued

Key Requirements

  • 1-2 Years prior CCC1 experience preferred
  • 2-3 years prior experience in customer service
  • High School Diploma or GED
  • Minimum 1 year experience in a similar role
  • Valid driver’s license

Work Rights

Not specified

Tailored Resume

Cover Letter