Front Desk Agent

Epicurean Atlanta

Macon, GA, United States
Excellent customer service skills
Excellent communication skills
Ability to use technology devices
Front Desk Host is a unique position responsible for Front Desk, Bell Services, and Concierge Services providing a unique check-in experience

Job Summary

  • Front Desk Host is a unique position responsible for Front Desk, Bell Services, and Concierge Services providing a unique check-in experience.
  • The role requires maintaining guest confidentiality and providing personalized service using advanced technology to ensure exceptional guest experiences.
  • Mainsail is an Equal Opportunity Employer that does not discriminate based on a wide range of protected characteristics.

Matching Summary

Front Desk Host is a unique position responsible for Front Desk, Bell Services, and Concierge Services providing a unique check-in experience.

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Excellent communication skills
  • Ability to use technology devices
  • Guest room assignment and escort
  • Maintain guest confidentiality
  • Handle guest luggage and mail
  • Upsell room quotes to guests

Nice-to-have

  • Enthusiastic and energetic personality
  • Ability to work independently
  • Ability to handle stressful situations
  • Knowledge of local shopping and dining
  • Ability to take initiative
  • Ability to manage differing personalities

Key Requirements

  • High School diploma or higher
  • Previous hospitality experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter