It Support Associate Ii

Amazon

United States
On-site
Troubleshooting it equipment
Maintenance of it equipment
Manage rma and repair process
Amazon is seeking an IT Support Associate II to provide technical assistance to their operations team, focusing on troubleshooting IT equipment and supporting various operational sites. The role requires self-motivation and teamwork to address technical challenges while adhering to safety procedures

Job Summary

  • OTS IT provides 24x7 global IT support to Amazon Operations, including Fulfillment, Sortation, Logistics, and Last Mile.
  • Ops Tech IT Support Engineers will be responsible for utilizing their skills to provide assistance to the operations team in resolving technical problems within these sites that cover a multitude of technical disciplines.
  • All IT Support Engineers positions might be on a rotation shift schedule between days and nights.

Matching Summary

Match Score: 85

Amazon is seeking an IT Support Associate II to provide technical assistance to their operations team, focusing on troubleshooting IT equipment and supporting various operational sites. The role requires self-motivation and teamwork to address technical challenges while adhering to safety procedures.

Skills & Requirements

Must-have

  • Troubleshooting IT equipment
  • Maintenance of IT equipment
  • Manage RMA and repair process
  • Support Senior Engineers

Nice-to-have

  • Work Hard, Have Fun
  • Motivate teams
  • Foster solutions
  • Take ownership

Key Requirements

  • Requires travel to sites within the state/region
  • Adherence to safety procedures

Work Rights

Not specified

Tailored Resume

Cover Letter