The Clinical Success Supervisor plays a key leadership role, overseeing a team of Clinical Success Specialists who serve as primary clinical partners for Spark and Digital Orthodontics providers
Job Summary
The Clinical Success Supervisor plays a key leadership role, overseeing a team of Clinical Success Specialists who serve as primary clinical partners for Spark and Digital Orthodontics providers.
Responsibilities include ensuring high-quality onboarding, driving product adoption, elevating clinical excellence, managing team performance, and collaborating with cross-functional teams.
The role requires a strong clinical background, exceptional communication skills, and the ability to navigate a matrixed environment while delivering impactful leadership and operational discipline.
Matching Summary
The Clinical Success Supervisor plays a key leadership role, overseeing a team of Clinical Success Specialists who serve as primary clinical partners for Spark and Digital Orthodontics providers.
Skills & Requirements
Must-have
Clinical partner for providers
Drive product adoption
Elevate clinical excellence
Lead and coach team
Manage team workload and capacity
Execute Clinical Excellence Program
Resolve clinical escalations
Nice-to-have
Navigate matrixed environment
Deliver impactful leadership
Operational discipline
Continuous growth and skill development
Customer satisfaction
Model CIRCLe values
Key Requirements
Degree in Dentistry, Dental Surgery, or Dental Medicine or Equivalent
1-2 years leading/supervising clinical/technical team
Experience coaching and developing direct reports
Ability to manage workload and set priorities
Ability to travel 10%
Experience using data for decision-making
Experience collaborating with sales and cross-functional teams