The role involves handling a queue of support cases, prioritizing issues based on severity, and delivering time-sensitive business-critical solutions to customers
Job Summary
The role involves handling a queue of support cases, prioritizing issues based on severity, and delivering time-sensitive business-critical solutions to customers.
Candidates must possess basic knowledge of Object Oriented Programming languages like Java or Python and be able to read and analyze log files.
Workday offers flexible work schedules requiring at least half of the time each quarter in the office, along with competitive compensation including bonuses and stock grants.
Matching Summary
The role involves handling a queue of support cases, prioritizing issues based on severity, and delivering time-sensitive business-critical solutions to customers.
Salary
Base: zł148,800 PLN - zł223,200 PLN; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants; Benefits: Comprehensive benefits package including flexible work schedules
Skills & Requirements
Must-have
3 years SaaS enterprise software experience
Object Oriented Programming knowledge Java Python
Log file analysis and SQL syntax skills
API client experience SoapUI Postman
Confident verbal and written communication
Nice-to-have
HCM Talent Acquisition solution implementation
SOAP WSDL XML web service integration
Health monitoring tools experience
Knowledge Centered Service documentation
Resilience under tight resolution timeframes
Key Requirements
3 years experience with SaaS Enterprise software
Basic knowledge of Object Oriented Programming languages
Ability to read and analyze log files
Basic knowledge of SQL syntax
Experience with API clients like SoapUI or Postman