Customer Service Representative

Greenwich Veterinary Center

Greenwich, CT, United States
$20 - $24 ph; not specified; health, dental, + vis...
Multi-line phone management
Client-centered experience
Medical records maintenance
Serve as the first and final impression of the hospital, providing a polished, client-centered experience in person and over the phone

Job Summary

  • Serve as the first and final impression of the hospital, providing a polished, client-centered experience in person and over the phone.
  • We are seeking a poised, service-driven Customer Service Representative / Receptionist who understands that excellence in veterinary care begins at the front desk.
  • Strong benefits package including health, dental, and vision insurance, 401(k) with company match, and paid time off.

Matching Summary

Serve as the first and final impression of the hospital, providing a polished, client-centered experience in person and over the phone.

Salary

$20 - $24 per hour; Not specified; Health, dental, and vision insurance, 401(k) with company match, Paid time off and paid sick time, Employee pet care discounts

Skills & Requirements

Must-have

  • multi-line phone management
  • client-centered experience
  • medical records maintenance
  • processing invoices and payments
  • communication with medical staff

Nice-to-have

  • empathy and professionalism
  • composed under pressure
  • thrive in collaborative environment
  • going above and beyond

Key Requirements

  • 1+ year customer service or receptionist experience
  • veterinary experience preferred
  • strong communication skills
  • professional presence
  • detail-oriented
  • ability to multitask
  • comfortable working around animals

Work Rights

Not specified

Tailored Resume

Cover Letter