Software Development Engineer, AWS Connect-Markov

Amazon

Vancouver, BC, Canada
Not specified; not specified; not specified
On-site
Designing complex software systems
Architecting robust scalable solutions
Collaborating with cross-functional teams
The role involves building the next phase of innovation in agent scheduling to help customers automate schedule management for large agent forces

Job Summary

  • The role involves building the next phase of innovation in agent scheduling to help customers automate schedule management for large agent forces.
  • Candidates will leverage Amazon's industry-leading technologies to design, develop, and maintain complex software systems that power products used by millions.
  • The position requires mentoring junior engineers and collaborating with product managers to deliver high-quality software solutions.

Matching Summary

The role involves building the next phase of innovation in agent scheduling to help customers automate schedule management for large agent forces.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Designing complex software systems
  • Architecting robust scalable solutions
  • Collaborating with cross-functional teams
  • Mentoring junior engineers
  • Building systems at scale

Nice-to-have

  • Strong verbal and written communication skills
  • Continuous improvement of coding practices
  • Staying up-to-date with industry trends
  • Advocating for candidates and users
  • Promoting operational excellence

Key Requirements

  • Experience designing complex software systems
  • Ability to architect scalable solutions
  • Strong collaboration and communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter